Question 1

1. Information We Collect

Accepted Answer

a. Personal Information
Information that identifies you personally, such as:
 • Name
 • Email address
 • Phone number
 • Company name
 • Any other information you voluntarily provide via contact forms, inquiries, or subscriptions

b. Automatically Collected Information
When you visit our website, we may automatically collect:
 • IP address
 • Browser type and version
 • Device information
 • Operating system
 • Pages viewed, time spent, and referring URLs
This information is used for analytics, security, and website improvement purposes.

c. Cookies and Tracking Technologies
We may use cookies, web beacons, and similar technologies to enhance user experience, analyze usage, and improve functionality. You can control cookies through your browser settings.

Question 2

2. How We Use Your Information

Accepted Answer

We may use the information we collect to:
 • Provide, operate, and maintain our website and services
 • Respond to inquiries and communicate with you
 • Improve website performance and user experience
 • Send administrative or informational messages
 • Comply with legal obligations
 • Protect against fraud, unauthorized access, or misuse

Question 3

3. Legal Basis for Processing (GDPR)

Accepted Answer

If you are located in the European Economic Area (EEA), we process personal data under the following legal bases:
 • Your consent
 • Performance of a contract
 • Compliance with legal obligations
 • Legitimate business interests, where such interests are not overridden by your rights

Question 4

4. Sharing of Information

Accepted Answer

We do not sell or rent your personal information. We may share your information only in the following circumstances:

• With trusted service providers who assist in operating our website or services
 • When required by law, regulation, or legal process
 • To protect the rights, property, or safety of IMANT Group or others

All third parties are required to maintain the confidentiality and security of your data.

Question 5

5. Data Retention

Accepted Answer

We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Question 6

6. Data Security

Accepted Answer

We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Question 7

7. Your Rights

Accepted Answer

Depending on your location, you may have the right to:
 • Access your personal data
 • Correct or update inaccurate information
 • Request deletion of your data
 • Object to or restrict processing
 • Withdraw consent at any time

To exercise these rights, please contact us using the information below.

Question 8

8. Third-Party Websites

Accepted Answer

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies separately.

Question 9

9. Children’s Privacy

Accepted Answer

Our website is not intended for children under the age of 13 (or 16 where required by law). We do not knowingly collect personal information from children.

Question 10

10. Changes to This Privacy Policy

Accepted Answer

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date. Continued use of the website after changes constitutes acceptance of the revised policy.

Question 11

11. Contact Us

Accepted Answer

If you have any questions or concerns about this Privacy Policy or our data practices, please contact:
IMANT Group
 Email: info@itechsglobal.com(mailto:info@itechsglobal.com)

Question 12

What services do you provide?

Accepted Answer

IMANT provides structural technical support, solution coordination, and implementation services for individuals and organizations. We assess needs, define scope, and execute practical solutions using a clear and organized workflows.

Question 13

How do I request support?

Accepted Answer

You can submit a request through the "Request Support" page. once submitted, we review the scope and repond with next steps, including clarifications and timeline details.

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